Creating an Account

Is it necessary to create an account to shop?

No but registering with us helps speed up the ordering process for you, as we have your existing billing and shipping details. It also allows you to keep track of your current and past orders, and your payment status.


How do I register for an account?

Click here to register.

By registering, will I automatically receive updates on sales and promotions?

No, not unless you opt to sign up to our newsletter. By signing up, you will be the first to know of our new arrivals, exclusive discounts, promotions and flash sales.


Will my personal information be shared with third parties?

Koyara strongly emphasize on providing a safe and secure shopping experience. All information is kept private and confidential. We do not share or sell your personal details with any third parties. For more information, please read our Privacy Policy in full.


I am having problems logging into my account

If you receive a message stating that your email address/password is not recognised - please follow the steps below:

  1. Please clear your cache and browser history. Close and open a new browser.
  2. Make sure you are using the same email address and password you registered with.
  3. If you are unable to recall your password, click on Forget Password link on the page. You will be prompted to enter your email address and a link will be sent to you to create a new password for your account
If you continue to experience problems, please email with the details and screenshots of the error.